Getting Started & What to Expect
How do I know if therapy is right for me?
Therapy can help with anxiety, depression, relationship issues, faith-related concerns, stress, life transitions, and emotional growth—even if you’re not in crisis. Many people come to therapy simply because they want support, clarity, or healing.
If you’re wondering whether therapy could help, that curiosity alone is often a sign it’s worth exploring.
What happens in the first session?
Your first session is focused on understanding your story, your goals, and what brings you to therapy. There is no pressure to “have it all figured out.” Your therapist will help guide the conversation at a pace that feels safe and respectful.
How long does therapy usually last?
The length of therapy varies based on your goals, needs, and circumstances. Some clients come for short-term support, while others engage in longer-term work. Therapy is always collaborative—you and your therapist decide together what feels appropriate.
Is therapy confidential?
Yes. Therapy is confidential, with a few legal and ethical exceptions (such as risk of harm to yourself or others). Your therapist will review confidentiality clearly during your first session.
Clinical Credentials & Training
What is an Associate LPC?
An Associate Licensed Professional Counselor (Associate LPC) is a fully trained therapist who has earned a graduate degree in counseling and is completing required post-graduate supervised clinical hours. Associate LPCs are licensed by the state and practice under the supervision of a senior, fully licensed clinician to ensure high-quality, ethical care.
Many clients appreciate working with Associate LPCs because they bring current training, thoughtful care, and a collaborative approach—while still being closely supported by experienced supervisors.
What is a practicum?
A practicum is an early stage of clinical training for graduate counseling students. During practicum, therapists-in-training begin working with real clients under supervision, typically seeing fewer clients while receiving frequent feedback and guidance.
Practicum clinicians at Kardia Collective are carefully selected, supervised, and supported to ensure clients receive compassionate, ethical, and competent care.
What is an intern?
A counseling intern is a graduate-level therapist who has completed coursework and is gaining advanced clinical experience before graduation. Interns often carry a larger caseload than practicum students and continue to work under close supervision from licensed clinicians.
Interns are a great option for clients seeking quality care at a more accessible rate.
Will I receive quality care if my therapist is an intern or associate?
Yes. All clinicians at Kardia Collective—interns, associates, and fully licensed therapists—are trained, supervised, and supported within a collaborative clinical team. Supervision adds an additional layer of care, perspective, and accountability that directly benefits clients.
Payment, Insurance & Financial Questions
Do you take insurance?
Yes. Kardia Collective accepts insurance and works with several major insurance providers. Coverage varies by plan and therapist, so we recommend reaching out to confirm benefits before your first session.
Can I use my HSA or FSA card?
Yes. We accept HSA and FSA cards for counseling services.
Do you provide superbills?
Yes. We are happy to provide superbills upon request so you can submit them to your insurance provider for potential out-of-network reimbursement. Reimbursement depends on your individual insurance plan.
Do all therapists at Kardia Collective accept insurance?
Not all therapists accept every insurance plan. Some clinicians may be in-network with specific providers, while others may be private pay only. We’ll help match you with a therapist based on both your clinical needs and your insurance coverage whenever possible.
More Questions
How do I find the right therapist in Memphis, TN and Santa Rosa Beach, FL?
Finding the right therapist in Memphis and Santa Rosa Beach starts with identifying your goals, values, and preferences. Consider whether you’re looking for individual therapy, teen counseling, couples counseling, or faith-based support. At Kardia Collective, we help match clients with therapists who align with their needs and therapeutic goals.
Do you offer counseling for teens and adolescents in Memphis and Santa Rosa Beach?
Yes. We provide adolescent and teen therapy in Memphis and Santa Rosa Beach for issues such as anxiety, depression, emotional regulation, identity development, family conflict, and school-related stress. Our therapists are trained to work with teens in developmentally appropriate, supportive ways.
Do you provide marriage or couples counseling in Memphis and Santa Rosa Beach?
Yes. Kardia Collective offers couples and relationship counseling in Memphis and Santa Rosa Beach, including premarital counseling, marriage support, communication challenges, and affair recovery. We work with couples at every stage—from preparation to repair.
What types of mental health counseling do you offer in Memphis and santa rosa beach?
We offer individual counseling, teen and adolescent therapy, couples counseling, Christian counseling, and support for anxiety, depression, relationships, and life transitions. Our Memphis and Santa Rosa Beach therapists are committed to a Christian worldview in their support of the whole person: emotionally, relationally, and spiritually.